Ethics is built on trust. Transparency is a key enabler to trust and thus to ethics. Political candidates commit to transparency during their campaigns. Leaders talk about its importance to achieving a healthy culture. What does transparency mean to your organization? Please click on

Growing up, my friends and I would swear to each other not to tell our parents, teachers, police or someone in authority on a questionable deed one of us had committed. Anyone who told on their buddy was a snitch, a tattle-tale, a rat, or an informer. From the playgrounds and streets

Relational trust and organizational trust are dependent on four key stages we call the cycle of trust. Relational trust refers to the ways individuals form relationships necessary for the organization to function as a whole in pursuit of its intended purpose. Organizational trust refe

This article was originally published in the Rochester Business Journal, January 10, 2014 edition. In his Rochester Business Journal column titled "Acknowledge dishonesty; it’s a starting point for integrity" (RBJ, Dec. 6, 2013), John Engels asked: "Do leaders lie

This article originally appeared in the Rochester Democrat & Chronicle, Sunday August 25, 2013. The practical benefits of good ethics in business are similar to the importance of proper breathing during physical exercise. Without learning to breathe fully and properly, your exerci

About thirty years ago, a hearty laugh would follow the combination of the words military and intelligence. “That’s a contradiction in terms!” was the reflexive reply, masking the scars that the atrocities of the Vietnam War had inflicted on the country. No longer an option of last re